Support Center
Frequently Asked Questions & Platform Guide
Mineralocity Resource Hub
5 questions
Getting Started
What is Mineralocity?
Mineralocity is a market intelligence platform designed for the mining, aggregates, industrial minerals, and infrastructure industries.
The platform combines verified producer information, GIS mapping, geological data, transportation analysis, property boundaries, and market intelligence into one easy-to-use application.
Whether you're identifying new customers, evaluating markets, monitoring competitors, or planning future projects, Mineralocity provides the intelligence needed to make more informed decisions.
Who uses Mineralocity?
Mineralocity is used by organizations across the construction materials and mining industries, including:
- Aggregate producers
- Industrial mineral operators
- Commercial mining companies
- Heavy equipment manufacturers
- Equipment dealerships
- Engineering firms
- Consultants
- Infrastructure developers
- Data center site selectors
- Utility planners
- Government agencies
What types of decisions does Mineralocity support?
Organizations use Mineralocity to:
- Identify new business opportunities
- Monitor competitors
- Evaluate regional markets
- Build sales territories
- Analyze supply networks
- Support acquisitions
- Evaluate site locations
- Understand transportation logistics
- Improve strategic planning
Can I try Mineralocity before purchasing?
Yes.
New users can explore Mineralocity through a complimentary 14-day trial before selecting a subscription plan.
How is Mineralocity different from publicly available mining data?
Public datasets are valuable, but they often require significant cleaning, organization, and interpretation before they become useful business tools.
Mineralocity combines publicly available information with proprietary research, verified producer information, GIS analysis, transportation networks, geological expertise, and market intelligence to provide a more complete understanding of the industry.
Rather than simply showing where operations are located, Mineralocity helps users understand how those operations fit within the surrounding market.
6 questions
Platform Features
What information is available for each producer?
Depending on the operation, Mineralocity may include:
- Company name
- Operator
- Commodity produced
- Facility type
- Estimated production
- Employment
- Contact information
- Transportation access
- Property information
- Geographic coordinates
Available information varies depending on data availability.
How do I search for a specific producer or operator?
Use the search bar to quickly locate producers, operators, commodities, counties, or geographic locations.
Results update automatically as you type.
Can I filter the map?
Yes.
Users can filter information by commodity, producer, operator, geographic area, and other available criteria to quickly focus on the information most relevant to their project.
Can I export data?
Yes.
Depending on your subscription level, users can export producer information, drive time analysis, demographic information, and other supported datasets.
Enterprise customers may request expanded licensing or custom export options.
Can I create custom maps?
Yes.
Users can combine multiple GIS layers, apply filters, customize basemaps, and save views tailored to their workflow.
Can I compare multiple markets?
Absolutely.
Mineralocity is designed to help users compare geographic markets based on production, transportation, competition, and regional supply conditions.
8 questions
Market Intelligence
How are production estimates developed?
Production estimates are generated using proprietary methodologies developed by Burgex.
These estimates combine publicly available production information, operational characteristics, aerial imagery, employment data, historical records, and market intelligence.
Because many operations do not publicly report production volumes, estimates should be used as planning tools rather than audited production figures.
Why are production values estimates?
Many producers do not publicly disclose annual production.
Estimated production provides valuable context for evaluating market size, regional supply, competitive positioning, and infrastructure planning.
What is Drive Time Analysis?
Drive Time Analysis calculates realistic travel times using actual road networks rather than straight-line distances.
Because construction materials travel by highways and local roads—not "as the crow flies"—Drive Time provides a more accurate understanding of transportation logistics, customer reach, haul distances, and regional market dynamics.
Why is Drive Time better than simple radius mapping?
Traditional radius maps assume materials can travel in a straight line.
In reality, transportation follows roads, bridges, terrain, and other infrastructure constraints.
Drive Time Analysis provides a more realistic picture of transportation costs and market accessibility.
What are Market Demand Heatmaps?
Market Demand Heatmaps provide a high-level visualization of where construction material demand is concentrated across a region.
Rather than displaying individual project records, these heatmaps combine multiple market indicators into an easy-to-understand geographic visualization that helps users quickly identify areas of higher and lower aggregate demand.
The result is a clearer view of regional market activity that supports planning and strategic decision making.
What can Market Demand Heatmaps help me understand?
Market Demand Heatmaps help users identify:
- Areas experiencing higher construction activity
- Regions where aggregate demand may be increasing
- Markets that may require additional supply
- Geographic trends that support long-term planning
Because the information is displayed as a regional heatmap rather than individual project records, users can quickly recognize broader market patterns at a glance.
Why does Mineralocity use heatmaps instead of displaying individual project data?
Regional demand patterns are often more valuable for strategic planning than individual project records.
Heatmaps provide a simplified visualization of market activity while highlighting broader geographic trends that help support market analysis, infrastructure planning, and business development.
How does Mineralocity identify market opportunities?
Mineralocity combines producer information, geological mapping, transportation networks, market intelligence, and regional demand patterns into a single platform.
Rather than relying on one dataset, users can evaluate:
- Existing supply
- Potential demand
- Transportation constraints
- Competitive markets
- Areas with future growth potential
This broader perspective helps organizations make more informed strategic decisions.
4 questions
Mapping & GIS
What map layers are available?
Depending on your subscription, Mineralocity includes a variety of interactive GIS layers, including:
- Producer locations
- Geological formations
- Property boundaries
- Transportation networks
- Rail infrastructure
- Drive Time Analysis
- Market Demand Heatmaps
- Demographic information
- Regional market intelligence
Available layers continue to expand as new capabilities are added.
How do I change the basemap?
Users can switch between multiple basemap styles using the Basemap menu.
Different basemaps are useful depending on whether you're viewing aerial imagery, transportation infrastructure, or general mapping.
How do I view parcel information?
Enable the Property Boundary layer and zoom into your area of interest.
Selecting a parcel displays available ownership and property information where supported.
Why doesn't every parcel contain the same information?
Property information is provided by county and state agencies.
Because every jurisdiction maintains records differently, available parcel information may vary by location.
4 questions
Data Quality
How often is Mineralocity updated?
Mineralocity is updated regularly as new information becomes available.
Updates may include:
- New operations
- Ownership changes
- Contact information
- Production estimates
- Transportation infrastructure
- Property boundaries
- Market intelligence
- GIS improvements
Continuous improvement is an important part of the platform.
Where does Mineralocity's data come from?
Mineralocity combines publicly available information with proprietary research conducted by Burgex.
Sources may include:
- Government agencies
- Regulatory organizations
- GIS datasets
- Aerial imagery
- Industry publications
- Internal research
- Field verification
How accurate is the data?
Every dataset undergoes ongoing review and quality assurance.
While no industry database is perfect, Mineralocity is continuously updated to improve completeness, consistency, and accuracy.
How can I report incorrect information?
We welcome user feedback.
If you notice incorrect information, missing operations, or outdated records, please contact our support team so the information can be reviewed and updated.
4 questions
Industry Solutions
How does Mineralocity help aggregate producers?
Aggregate producers use Mineralocity to:
- Monitor competitors
- Analyze regional markets
- Evaluate expansion opportunities
- Support acquisitions
- Identify greenfield opportunities
- Better understand surrounding supply networks
How does Mineralocity help equipment suppliers?
Suppliers use Mineralocity to identify active producers, locate decision-makers, build sales territories, improve prospecting efforts, and better understand regional mining and aggregate markets.
How does Mineralocity support infrastructure projects?
Large infrastructure projects depend on reliable access to construction materials.
Mineralocity helps users evaluate nearby producers, transportation networks, haul distances, and regional supply conditions before projects begin.
Can Mineralocity support data center site selection?
Yes.
Mineralocity helps organizations evaluate local aggregate availability, transportation logistics, regional supply capacity, and infrastructure constraints that may affect project timelines and costs.
5 questions
API & Enterprise
What is the Mineralocity API?
The Mineralocity API allows organizations to securely integrate Mineralocity data directly into their own GIS platforms, dashboards, and business applications.
Which software can the API integrate with?
The API is designed to integrate with many common enterprise applications, including:
- ArcGIS
- Power BI
- Custom GIS applications
- Business intelligence platforms
- Internal enterprise software
Who typically uses the API?
The API is commonly used by:
- Enterprise mining companies
- Engineering firms
- GIS analysts
- Software developers
- Data teams
- Corporate strategy groups
Can Mineralocity integrate with ArcGIS?
Yes.
Organizations can stream Mineralocity data directly into ArcGIS for mapping, spatial analysis, and project planning.
Can Mineralocity integrate with Power BI?
Yes.
The API can also be used to build customized Power BI dashboards that combine Mineralocity data with internal business metrics.
5 questions
Support
Why am I receiving a permissions error?
Permission-related errors usually occur when:
- Your session has expired
- Your subscription does not include a selected dataset
- You are signed into the wrong account
If the issue continues, please contact our support team.
Do you provide onboarding or training?
Yes.
Our team provides onboarding sessions, product demonstrations, and training to help organizations get the most from Mineralocity.
Can I request additional datasets?
Absolutely.
Organizations requiring specialized research, expanded geographic coverage, custom datasets, or consulting support are encouraged to contact the Burgex team.
How do I contact support?
Visit the Contact page on our website or reach out directly to the Mineralocity team for assistance with subscriptions, technical support, enterprise licensing, API access, or general product questions.
Why should I choose Mineralocity?
Mineralocity brings together verified producer intelligence, GIS mapping, geological expertise, transportation analysis, and market insights in one enterprise platform built specifically for the mining, aggregates, industrial minerals, and infrastructure industries.
Instead of spending hours gathering information from multiple sources, users can access the intelligence they need through a single connected platform, helping identify opportunities, evaluate markets, improve planning, and make more informed business decisions.
Whether you're a producer, supplier, engineering firm, or infrastructure developer, Mineralocity delivers the context behind the data so you can move from information to action with confidence.
Support
Still need help?
Our team responds to every enquiry directly. Send us the details of your question and a Mineralocity specialist will get back to you.
